Have an account? Sign In or Sign up

agility @ a glance

ICT strategy and roadmapping

Rate this item
(0 votes)

Improvement needs a vision – if an ICT department does not have a formally documented and approved strategy and an associated roadmap it will struggle to engage in sufficient levels of proactive management. Instead the available resources will be consumed leveraging a fire fighting mentality which leads to increased levels of risk, operating inefficiencies and ultimately poor outcomes for the business.
Symptoms of poor, or absent, IT planning include:

  • Reactionary rather than pro-active attitude towards problem fixing;
  • Ongoing infrastructure capacity constraints;
  • Inefficient use of capital and operational funds;
  • Inability to deliver on business requirements in a timely manner;
  • Inappropriate use of resources;
  • Defensive attitude of IT help desk staff;
  • Allow business users to commission services without ICT involvement and therefore sacrificing reliability, security, compliance and governance standards; and
  • Loss of management support in IT service delivery.

A good quality IT strategy however will help management to find the right balance between business usual activities, planned projects and innovation that delivers competitive advantages. Having a vision also supports the obtaining of funding to enables key IT initiatives that would otherwise remain underfunded.

agility specialises in aligning business requirements to technology solutions - creating realistic ICT strategies and roadmaps support this process. We tailor each project to exact requirements as ICT strategies are as unique as our clients.